Privacy Policy

Information We Collect

At orivenastro, we collect information to provide better services to our users in Malaysia and globally. This includes personal data you provide directly and information gathered through your use of our profitability analysis platform.

Personal Information You Provide

• Name, email address, and contact information when you register
• Payment information when you subscribe to our services
• Business information including company details and financial data
• Communication preferences and feedback you share with us

Automatically Collected Data

We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and usage patterns. This helps us understand how our platform is being used and improve our services accordingly.

How We Use Your Information

Your data enables us to deliver personalized profitability analysis services and maintain platform security. We process your information based on legitimate interests and, where required, your explicit consent.

• Provide and maintain our financial analysis tools
• Process payments and manage your account
• Send important updates about your account and our services
• Improve our platform based on usage analytics
• Comply with legal obligations in Malaysia and internationally

Data Sharing and Disclosure

We share your information only in specific circumstances and with trusted partners who help us operate our platform effectively.

Service Providers

We work with carefully selected third-party providers for payment processing, data storage, and technical infrastructure. These providers are bound by strict confidentiality agreements and can only use your data for specified purposes.

Legal Requirements

We may disclose your information if required by Malaysian law or to protect our rights, prevent fraud, or ensure user safety. Any such disclosure will be limited to what's legally necessary.

Your Rights and Choices

Under Malaysian privacy laws and international standards, you have several rights regarding your personal data:

• Access your personal data we hold
• Request corrections to inaccurate information
• Delete your account and associated data
• Withdraw consent for data processing
• Export your data in a portable format
• Object to certain types of data processing

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Storage

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or destruction. Our security protocols include encryption, secure servers, and regular security audits.

Data Retention

We retain your personal data only as long as necessary to provide our services or comply with legal requirements. Account information is typically retained for seven years after account closure, while usage analytics may be kept in anonymized form indefinitely.

International Transfers

Your data may be processed in countries outside Malaysia where our service providers operate. We ensure adequate protection through standard contractual clauses and other approved transfer mechanisms.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze platform usage. You can control cookie settings through your browser preferences.

• Essential cookies for basic platform functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through your registered email address or prominent notices on our platform.

Continued use of our services after policy updates indicates your acceptance of the revised terms.